Dúvidas frequentes e contato dos hotéis
Breakfast takes place from Monday to Friday, from 6am to 10am and on weekends and holidays from 6:30am to 10:30am, in all hotels in the Estanplaza chain.
Yes. You can enjoy a full breakfast buffet with freshly prepared dishes.
Rates at Estanplaza hotels start at 2pm and close at noon.
You can check in at any time from 2pm onwards at all Estanplaza hotels.
Yes. After noon, the standard checkout time, we offer the option of late checkout upon prior request and/or availability and subject to an additional fee.
Providing a homely feel, the Suite House concept was developed to bring more comfort to guests' routines. The apartments in the Estanplaza chain have three spaces: a work area, a sleeping area and a living room.
At Estanplaza International, you can book the Family category - an apartment with a double bed and two single beds. At other units in the chain, you can request the inclusion of an extra single bed, subject to availability.
All reservations include breakfast and complimentary Wi-Fi.
Yes. At Estanplaza hotels, each apartment can accommodate 1 small pet (puppy or cat) (9cm to 35cm in height and 10kg).
At the Gran Estanplaza Berrini, Estanplaza Funchal-Faria Lima and Estanplaza Paulista units, you can enjoy the SPA, which is open to guests and passers-by.
If you lose or forget an item in your apartment or another part of the hotel, contact Estanplaza by phone (11 3059-3277) and provide your reservation number and, if possible, the apartment number so that the unit's staff can locate your belongings.
Currently, breakfast buffets at Estanplaza hotels offer options of bread, tapioca and fruit. If guests have any dietary restrictions, they can notify us in advance after booking on the website or at check-in upon arrival at the property so that our team can provide a specific item.
It is currently not possible to pay the daily rate in installments.
The law prohibits the use of tobacco-based or non-tobacco-based smokeless products in public areas. This is why hotels are 100% smoke-free. If smoking is found in a hotel room, a fine equivalent to the cost of one night's stay will be charged.
If the reservation was made directly through the Estanplaza website, you can request the invoice from the reception team at the unit where you were staying.
55 (11) 3059-3277 55 (11) 3059-3277
reservas@estanplaza.com.br reservas@estanplaza.com.br
55 (11) 2162-3500
55 (11) 3897-7500
Address:
55 (11) 3055-0000
55 (11) 5509-8900
55 (11) 5095-2800
55 (11) 3016-0000
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